PRELIMINARY INFORMATION FORM

ARTICLE 1 - PARTIES

1.1- SELLER:

Title: dentalab.com.tr

Address: Karayolları Mahallesi Cebeci Cd. No:204 / A Gaziosmanpaşa / Istanbul

Phone: +90 212 477 00 11

E-mail: [email protected]

1.2- BUYER:

Name/Surname/Title: xxxx xxxx

Address: xxx xxxx xxx

Phone: xxxxxxxx

E-mail: xxxxxx

ARTICLE 2 - SUBJECT

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, ordered by the BUYER electronically via the website of Elit Pharma Kozmetik ve İlaç Sanayi Tic. Ltd. Şti., belonging to the SELLER.

ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT

Date: xx.xx.xxxx

Product Name — Quantity — Total Product Amount: xxxx — x — ₺xx

Shipping Fee/Cash on Delivery Fee: ₺xx

VAT: ₺xx — Grand Total: ₺xx

The type and nature, quantity, brand/model, color, and sales price of the products are as stated above.

Payment method: …

Delivery address: … — Total: ₺xx

ARTICLE 4 - GENERAL PROVISIONS

4.1- The BUYER declares that they have read and been informed about the basic characteristics of the product subject to the contract, the sales price and payment method, and the preliminary information regarding delivery on the www.dentalab.com.tr website, and that they have given the necessary confirmation electronically.

4.2- Provided that the legal period is not exceeded, the product subject to the contract shall be delivered to the BUYER or to the person/organization at the address indicated by the BUYER within the period stated in the preliminary information on the website, depending on the distance of the BUYER’s place of residence for each product.

4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the person/organization’s refusal to accept the delivery.

4.4- The SELLER is responsible for delivering the product subject to the contract in a sound and complete manner, in accordance with the specifications stated in the order, and together with warranty certificates and user manuals, if any.

4.5- For the delivery of the product, an approved copy of this agreement must have been delivered to the SELLER and the price must have been paid by the payment method preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in bank records, the SELLER shall be deemed released from the obligation to deliver the product.

4.6- If, after delivery of the product, the relevant bank or financial institution does not pay the product price to the SELLER due to the unauthorized or unlawful use of the BUYER’s credit card by unauthorized persons in a manner not caused by the BUYER’s fault, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER.

4.7- If the SELLER cannot deliver the product within the period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation or interruption of transportation, the SELLER shall inform the BUYER of the situation. In such a case, the BUYER may request the cancellation of the order, the replacement of the product subject to the contract with its equivalent, if any, and/or the postponement of the delivery until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid shall be refunded within 10 days.

4.8- Whether sold with a warranty certificate or not, defective/faulty products may be sent to the SELLER for repair within the scope of warranty conditions; in this case, the shipping costs shall be covered by the SELLER.

ARTICLE 5 - RIGHT OF WITHDRAWAL (BUYER)

The BUYER has the right of withdrawal within 14 days from the delivery of the product to them or to the person/organization at the address indicated. To exercise the right of withdrawal, the SELLER must be notified within this period via a permanent data storage (e-mail, form, etc.), and the product must be unused/unopened in accordance with the relevant legislation. In case this right is exercised, it is obligatory to return a copy of the cargo delivery receipt showing that the product delivered to the third party or the BUYER has been sent to the SELLER, along with the original invoice. Within 14 days following the receipt of the documents, the product price shall be refunded to the BUYER. If the original invoice is not sent, VAT and any other legal obligations, if any, may not be refundable. In accordance with the legislation, the shipping cost of the returned product due to withdrawal shall be covered by the SELLER.

ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

Products that are not suitable for return by their nature include single-use products, products that deteriorate quickly or have an expired shelf life, products whose packaging has been opened/whose integrity has been compromised, and products that are not suitable for return due to hygiene reasons. For personal-use products related to oral and dental care (e.g., toothbrushes, intraoral devices, etc.), the right of withdrawal cannot be exercised if the packaging has been opened. In addition, the relevant legislative provisions apply to copyable software/programs, digital content, consumables (toner, cartridges, etc.), and similar products.

ARTICLE 7 - COMPETENT COURT

In the implementation of this agreement, Consumer Arbitration Committees up to the monetary limit announced by the Ministry of Trade of the Republic of Türkiye and the Consumer Courts at the place of residence of the BUYER or the SELLER are competent. If the order is placed, the BUYER accepts all the terms of this agreement.

Elit Pharma Kozmetik ve İlaç Sanayi Tic. Ltd. Şti.

www.dentalab.com.tr